Touchstar Cinemas

REFUND POLICY 

Tickets purchased on our website or app can be refunded until 15 minutes before the show starts. After this time, no refunds will be given. The processing of refunds may take up to 7 business days, depending on your bank. Service fees are not eligible for refunds. To request a refund, please use the link provided in your email confirmation. Refunds cannot be processed at the theater and must be initiated through the link in your email confirmation. Please ensure you have received your email confirmation upon purchasing your tickets. If you have not received an email, please contact us at tickets@touchstarcinemas.com for assistance. Tickets purchased at the theater are not refundable.

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